If a particular product does not meet your expectations, you can return it within 14 days of receipt, without requiring you to indicate a reason for the return. Send the undamaged product in the original packaging to the address of Minetrada d.o.o. Fill in the complaints/return form and you will receive a refund of the purchase price, or another product of the same value as the replaced product without any additional payment from you. In this way, we want to ensure the long-term satisfaction of all our customers.